• Term Guide
  • Conditions Guide
  • Delivery
  • Warranty / Guarantee

Term guide

Washing machine &dryers

Condenser dryer

Condenser dryers collect water from wet clothes into a water tank. The tank must be empted when it is full. Most dryers will indicate by a light or on the display when they need emptying. The benefit of having a condenser dryer is you will not need to put the dryer near a window or external wall to vent the water vapour out, and are easy to install.

Heat pump condenser dryer

Heat pump tumble dryers use heat pump technology and are the most energy-efficient condenser dryers. By using a lower heat, they consume less electricity and save money on your household bills. They are also very gentle on your clothes and extremely quiet. Please be aware these dryers take longer to dry your clothes in comparison to normal vented and condenser dryers

Vented dryer

Vented tumble dryers work by extracting warm, damp air through a hose and out of an open window or a vent installed into external wall. They are normally cheaper than condenser dryers. Vented tumble dryers need to be positioned by a window, door or external wall to vent out the damp air, so you will need to either have an external vent fitted in the wall or hang the hose out of the window.

Compact dryer

This is the same as a vented tumble dryer however they are designed to work in smaller spaces as they are half the size. The hoses are at the back and sometimes on the front doors of the appliances to meet different requirements.

Washer dryer

Washer dryers are basically washing machines with a built in dryer. These are useful if you are short on space and can’t fit a separate washing machine and dryer in. Washer dryers have separate capacities, depending on whether you are washing or drying. This is because the drying function requires more airflow for performance, resulting in a lower capacity than that of a wash cycle.

Integrated/built in washing machines and dryers

Integrated and built in are the same specs as freestanding washing machines and dryers. Most of these are designed to be integrated into the kitchen cupboard to keep a nice tidy look in the kitchen.

Dishwashers

Dishwashers

Dishwashers are machines for washing your dishes and cutlery, there are many different styles, colours, sizes and specifications for dishwashers. Most dishwashers have rotary arms inside, which spin and spray water over the dishes to clean them. Other models have jets inside the dishwasher that clean them, these are more expensive however clean more efficiently.

Slim line dishwashers

Slim line dishwashers are the same as full-size dishwasher apart from their size. They are normally 45 cm wide, which is ideal for compact kitchens or small families. They will not hold as much as full-size dishwashers as they are smaller.

Compact dishwasher

Compact dishwashers are a lot smaller than convectional dishwashers and are designed to be used on the kitchen side near the sink. These are ideal also to fit in cabinet spaces in your kitchen. Perfect if you are very tight for room and don’t like washing dishes by hand.

Integrated dishwashers

An Integrated dishwasher is the same as freestanding dishwasher and come in full size and slim line. These are designed to be integrated into your cupboard to keep a nice and tidy look in the kitchen. Semi integrated dishwashers Semi integrated dishwashers are the same as integrated dishwashers however they normally have the control panel showing, giving your kitchen that added look.

Refrigeration

Integrated/built in refrigeration.

Integrated /built in refrigeration are the same as normal refrigeration however they are designed to be fitted into cupboards and cabinets keeping your kitchen looking nice and tidy.

Plumbed and unplumbed Americans with water and ice

Plumbed Americans need to be installed into the water mains in your house to produce water and ice. This is not a hard task however it’s recommended that these be professional installed encase of an error or future problems.

Unplumbed Americans produce water and ice however they have a water tank inside which just needs topping up as and when you need. These are easier to install as they just require a plug. We recommended they are filled up with filtered water to maintain a long life and no lime scale build up.

Water dispensers

Water dispensers can be found on refrigeration these have tanks inside the appliance normally on the door that just needs to be filled up. We recommend using filtered water to maintain a long life of your appliance and no lime scale build up. They are only meant for water and should not be used to dispense squash or other liquids as this could damage and block the dispenser.

Reversible door

If your appliance has a Reversible door this means the door can be taken of and hinged so the door opens from the opposite direction. This can be useful in awkward spaces and kitchens as the door might not be able to fully open otherwise.

Frost-free

Traditional freezers experience frost build-up because the water vapour that develops around the coils then turns into liquid and immediately freezes. Frost free freezers use a heating element around the coil to ensure that ice does not build-up. This means a Frost Free appliance will not need manually defrosting.

Cooking – ovens –hobs

Convectional ovens

Convectional ovens heat the air up inside the oven to cook the food. As heat rises the top shelf will cook quicker and the bottom shelf will normally take longer to cook.

Fan assisted ovens

Fan assisted ovens heat the air up inside the oven, the fan then circulates the air around the oven cooking evenly at a quicker time. These are more efficient than convection ovens.

Multifunction ovens

Multi function ovens can cook your food just like fan assisted and conventional ovens. They also may have a grill and a defrost function. This will give you an option to cook your food to perfection.

Dual fuel cookers

Dual fuel cookers combine a gas top (hob) with an electric fan oven, giving the user the best of gas and electric allowing the user to cook a larger range of meals.

Single oven

Single ovens have only got one compartment with usually an oven and a grill. They are big enough to cook most meals however you will not be able to use the grill and the oven at the same time, which is a disadvantage if you are cooking large meals with food at different temperatures. These are ideal to be fitted eyelevel or even under the kitchen units.

Double oven

Double ovens have two compartments in the appliance. The bottom compartment is usually a fan assisted oven and the top compartment is a conventional oven and grill. There are two types of double ovens built under and built in. Built under double ovens are designed to be fitted under your work top where as built in double ovens are designed to be fitted either under your work unit or fitted into the cupboard at eye level. Be careful when ordering and don’t hesitate to ask for advice.

Solid plate

Solid plate hobs are more of the traditional hobs and are usually more cost effective. They normally consist of four raised circular metal hobs that heat up.

Ceramic

Ceramic Hobs are a flat ceramic surface with heating elements underneath the ceramic plate. The top of the hob will have markings for guidance on where to place your pans. These are very stylish and will look great in any kitchen.

Induction

Induction Hobs look like ceramic hobs however they use a magnetic induction under the ceramic rather than a heating element. The magnetic induction will only work with magnetic pans. These hobs are more efficient as it will bring water to the boil much faster than ceramic hobs. These are a lot more child friendly as the ceramic will only retain a fraction of the heat compared with normal ceramic hobs. Induction hobs are more expensive but well worth the money.

Domino

Domino hobs can be bought in gas, solid plate, ceramic and induction. They are the same as full size hobs apart from the fact there are half the size and have only 2 pot spaces.

Conditions Guide

Condition

Description

New

A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable). Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag.

New other (see details)

A new, unused item with absolutely no signs of wear. The item may be missing the original packaging, or in the original packaging but not sealed. The item may be a factory second or a new, unused item with defects. The item will be in full working order. See the listing for full details and description of any imperfections.

Manufacturer refurbished

An item that has been professionally restored to working order by a manufacturer or manufacturer-approved vendor. This means the product has been inspected, cleaned, and repaired to meet manufacturer specifications and is in excellent condition and may have slight defects. This item may or may not be in the original packaging. See the listing for full details.

Seller refurbished

An item that has been restored and may have slight usage. This means the item has been inspected, cleaned, and repaired to full working order and is in excellent condition. This item may or may not be in original packaging. See the listing for full description.

First 28 Days

If you experience a problem with your item within 28days of purchase we can offer an exchange or repair. All returned items will be fully tested and inspected for any signs of misuse. Items identified as such will be returned to the customer and not exchanged or refunded. Once fully testing and inspecting the item, if we cannot repair the appliance it will then be replaced on a like for like basis. Should our existing stocks be insufficient to accommodate this, either an equivalent specification replacement will be offered or refunded.

* Please see attached detailed copy of terms and conditions for more information.

6-12 month Guarantee

If you experience a problem with your item within the 6-12 month period (Depending on the Guarantee Deal made on the day) we will offer a repair or an exchange for your item. All returned items will be fully tested and inspected for any signs of misuse. Items identified as such, will be returned to the customer in its current state and will not be exchanged, all goods will be replaced on a like for like basis. Should our existing stocks be insufficient to accommodate this, either an equivalent specification replacement will be offered, or a Credit Refund will be given.

We do not offer a Cash Refund policy, all goods will be replaced on a base to base basis, this means the item will need to be brought back to Bulldog Appliances, tested and inspected then either repaired or replaced.

Within 50 mile Radius

If you experience a Fault or problem with your item within the first 28days of purchase and your address is within the 50 mile radios, we will arrange a collection for the appliance. However if any Items that may have been ordered by mistake or does not fit inside the property on delivery, there will be an extra cost for the appliance to be collected, this cost will not be covered by Bulldog Appliances. In the Event of “Refusal to pay this Fee” the cost will be deducted from the price of the item refund.

Outside 50 mile Radius

If your address falls outside the 50miles radius of the Bulldog Appliances warehouse you will be liable for the return transport costs. We will repair, exchange or refund this item as long as there are no signs of misuse. In the event of a repair or exchange of the appliance, the cost for Re-delivering the item will be covered by us.

Guarantee terms

All guarantees are for domestic purposes only. If the item is intended for commercial use the guarantee is void unless the item is designed for commercial use, normally stated in the description.

We reserve the right to change any prices that are advertised at any time. When you place an order, you are offering to buy the product(s) from us and we will send you an order acknowledgement. However, your offer shall only be accepted by us once we place the product you have ordered onto the delivery van and only then shall a legally binding contract be formed between us. Until then we can decline to supply the goods – we will try to ensure that this never happens but we do however, reserve the right not to fulfil your order for any reason if, for example, we have made an error on the price or similar or we simply can't get hold of the model you need. In the event of these circumstances we will refund you the amount you’ve paid to Bulldog Appliances.

* Please see attached detailed copy of terms and conditions for more information.

Manufacturer Refurbished Guarantee

All Hotpoint/Indesit/Whirlpool Manufacturer Refurbished Appliances are fully functionally and safety tested by the manufacturer and is sold with a full 12 months functional parts and labour Manufacturers warranty, which is supported by the Hotpoint Service organisation. This Guarantee is activated by the end user and will be resolved by the manufacturer.

All Hoover/Candy Range 5 Manufacturer Refurbished Appliances are fully functionally and safety tested by the Manufacturer and is sold with a full 6 months functional parts and labour Manufacturers warranty. Hoover/Candy Range 4 Manufacturer Refurbished warranty is the same terms as Range 5 however the warranty is extended to 12 months. The Hoover/Candy Range 4&5 Manufacturer Refurbished Guarantee is activated by the end user and any faults or problems will be resolved by the manufacturers engineering team.

New Appliances are always fully functionally and safety tested by the Manufacturer and is sold with a full 1 - 5 year Manufacturers warranty, the terms and conditions of the warranty will be provided with the appliance, Warrantees may change depending on the Manufacturer, we advise all T&C’s are read by the end user which will be in the manual provided when purchasing new appliances. If you have any issues or queries dealing with the manufacturer’s warranty we are happy to assist.

Instillations

All appliances must be installed professionally by a gas safe or an electrical certified engineer as bulldog appliances are not liable for any gas, electrical or plumbing installation faults which may occur. All Guarantees will be VOID if the appliances are not installed professionally by a certified engineer.

* Please see attached detailed copy of terms and conditions for more information.

Help with My Product

Large item (pallet deliveries)

We work closely with a logistics group for all of our individual and pallet deliveries. With over 35 years of trading experience we can proudly supply cost effective distribution solutions, dealing with your products in a professional manner in the time frame you have specified. They operate 365 days a year, 8:00 am-6PM Monday- Saturday and with their staff trained to the highest standard, they specialise in meeting customer requirements.

They offer a Door-to-Door service with a wide range of vehicles suitable for the delivery you require. This is more of a cost effective service

Services:
  • Next Day Delivery within 24 hours
  • Economy delivery (2-3 working days)
  • Morning/Afternoon Delivery
  • Set time Delivery
  • Sat delivery service
Prices:

Prices will reflect on the Postcode/area however some item are free fast delivery. Additional charges may be incurred for Scottish Highlands, English Isles i.e Jersey/Guernsey etc and all of Ireland (this is due to the Carrier boundaries). If there is nobody present to accept the delivery they will issue a redelivery charge. Please supply your contact details to allow them to avoid this.

If you have any queries or you need a quote please don’t hesitate to contact us For more information see terms and conditions

Van Delivery (local same day deliveries available)

We have several vans here at bulldog appliances from a Volkswagen Caddys, long wheel based sprinter to box Luton vans. These vehicles are out most days delivering full loads of stock delivering to all locations in the UK. Our drivers will ‘always’ offer friendly assistance, taking extra care to assure your items arrive safely. Our Luton vehicles have tail lifts to help make the job easier and more efficient. Deliveries are available 6 days a week from 8am-6:00pm Monday-Saturday. Sunday Services can be available at an additional cost. Services:
  • Same Day Delivery
  • Next Day Delivery
  • Set time Delivery
  • weekend
Prices: Prices will reflect on the Postcode/area. If there is nobody present to accept the delivery we will issue a redelivery charge. However all deliveries are normally for set times so we do everything we can to avoid this. If you have any queries or you need a quote please don’t hesitate to contact us For more information see terms and conditions

2 MAN DELIVERIES

We also offer a 2 man delivery service which we would recommend on bigger items like American fridge freezers or range cookers. We will take away any pressure from the customer in getting the item into a room of your choice as long as it’s accessible. All our delivery drivers are trained to deal with all types of deliveries whether being straight forward or more challenging deliveries.

Services:
    • Same Day Delivery
    • Next Day Delivery
    • Set time Delivery
    • weekend

If you have any queries or you need a quote please don’t hesitate to contact us For more information see terms and conditions

Small item deliveries

For smaller items like kettles, toasters, irons we use yodel to deliver these items. This can be purchased through the website or booked in manually through a member of our team. The courier offers a 48hour delivery and an economy delivery service. They will attempt to deliver the item 3 times before returning back to us which is when a redelivery charge will be applied. This service offers online tracking.

For more enquires on deliveries please contact US For more information see terms and conditions Collect in store

Item can be collected for no extra cost. Our friendly representatives will package and load the item into your vehicle. Please bring ID and a transaction reference if purchased online through our website. Our Click and collect opening hours are 9:00am – 6:00pm weekdays. Saturdays are 10:00- 4:00 pm. Items can also be paid for in store either by cash or card.


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